Roan Systems is a South African-based company offering products and services for a variety of IT, Production Automation, FMCG, Healthcare and various other sectors and applications.
A company that started in 1997 and today still well known as the Printronix & TallyGenicom Line Matrix printer specialists in the country, we have evolved and diversified over the last 21 years to an industry leader of Line Matrix, Thermaline, Mobility, RFID, POS, Mobile Device Management, iOT and Print & Apply solutions that cater for every customer’s needs. You don’t have to take our word for it… you can ask for references of those customers that have enjoyed quality value for money service.
Roan Systems is as fast-moving as the industry it has chosen to specialise in. Every month is marked by a bold development, whether in the form of operational enhancements, new national offices or value added partner partnerships. Our latest introduction Roan Simplify has been exceptionally well received by the market as the service is designed to totally take away the headache of our customers to manage equipment, have enlarged fleets because of repair times, and manage end of life and/or end of support. Most importantly is that you can spend your capex on growing your core business. We will take care of the rest.
Printing & mobility solutions are a key part of any business and we have expertise in all types of printing and mobility technologies. So whether you want bar-coded documents; document storage archiving, labels, RFID, invoices or scanning we have a solution. In fact we can supply a whole range of solutions to meet any requirement.
Roan Systems strives to provide cost effective and efficient maintenance and service options as well as employing state of the art technology in both hardware and software.
We believe that our greatest asset is the consistency, with which we place our customers first, ensuring that in solving problems and offering solutions, we are not merely showcasing our talents, but offering real-time cost savings and increased efficiency in business operations.
Roan Systems has 5 main branches in the following areas; (Pretoria, Durban, Port Elizabeth, Nelspruit and
Cape Town) and our numerous satellite branches via our established Value Added Partners across
South Africa allows the company to provide nationwide on-site and remote support.
Roan Systems believes in employing efficient service and management of the printers and mobility devices we will not only satisfy present requirements but also set the platform for future growth and add value to your day to day operation.
Roan Systems’s Technical Division, Roan Active ensure we stay on top of our game and to ensure total customer satisfaction we have developed TechConnect that manages our technical team real time and ensures you our customer with the best support and maximum uptime. We can provide you with reporting that shows response times, repair times and total down time by product, serial number, location or site.
Roan Systems has for the last 21 plus years maintained and serviced various customers with tailor made support requirements which includes on site technicians, managed print solutions, rentals, maintenance, mobility and service contracts.
· To look at your business as if it were our own when it comes to your solution needs.
· To give your business sound advice on savings on your current and future solution requirements.
· To give you the best advice and innovative solutions on your RFID, Barcoding and high volume printing needs.
· To be there when you need us the most with our maintenance contract and service solutions.
· To endeavour to supply the best and most reliable equipment for your business.
· To continue to be honest and ethical in our business dealings.