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Future-ready fulfilment benefits of industry collaboration
While retailers often need other providers' help in filling and delivering orders efficiently, they still own the brand experience.
Standardising data-capture and logistics technologies give industry partners constant item visibility, optimising data-powered decision-making and collaboration.
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Roan Systems have teamed up with the world's leading brands to ensure that we have the correct solution for your company's specific needs.
Featured Roan Systems Service Solutions
Roan Simplify Elevate
The technology requirements of all industries are changing, and so are customers’ expectations. To stay competitive and meet increasingly demanding standards of order fulfilment, companies are replacing traditional approaches to equipment purchasing or leasing and maintenance options.
Roan Simplify combines innovative, data-driven technology and industry expertise to provide all the services, parts and support you need to keep your operations running at peak efficiency.
A new standard of proactive solutions that will minimise unplanned downtime, optimise maintenance, shorten intervention times, and prevent disruptions before they occur.
With Simplify, you can build a solution tailored to your unique and customised configurations with flexible options available from daily, weekly or monthly agreements for extraordinary situations like stock takes or seasonally influenced workloads.
With the goal to help you reduce your capital and operational costs, meet growing demands for increased volume, boost your speed and uptime, maximise your investment, and create more predictable budget forecasts. Roan Simplify shifts the entire ownership and maintenance burden of running printers, scanners and other similar equipment, along with the software they need, from the customer to Roan Systems as a Hardware as a Service (HAAS).
Roan Simplify Elevate
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Roan Active
Roan Active understands the needs of our clients and the importance of ensuring their equipment is fully operational to avoid downtime and revenue loss.
Regardless of your industry, the size of your business, the level of service you need, the type of devices you own or your budget, there is a Roan Active Support Service plan for you.
With eight uniquely designed packages, you can be sure there is a service solution that meets your needs today and evolves with your business to meet your support needs tomorrow.
Roan Active boasts fully equipped certified repair centres throughout Gauteng, Cape Town, PE, Kwa-Zulu Natal, and Mpumalanga. Our certified, qualified technicians are ready to tend to your needs with guaranteed response times.
Our highly qualified support team are ready to assist you with general repairs, maintenance, onsite warranty repairs, software, firmware updates and more.
With a Roan Active plan in place, you’ll streamline repair and support processes and mitigate unexpected costs. We will ensure you stay on track to reach new levels of productivity and efficiency for your business.
Roan CRC (Contract Repair Centre)
Roan Active understands the needs of our clients and the importance of ensuring their equipment is fully operational to avoid downtime and revenue loss.
Roan Active is also fully aware of the growing pressure on smaller ICT companies struggling to keep up with repair and service requests because of limited workspace, lack of qualifications and restricted cash flow.
This is why Roan Active relaunched our Certified Contract Repair Centres (CRC) in all our Branches Nationwide. Our Technical department is fully capable of handling large quantities of service/repair requests.
It is geared to perform bulk repairs, staging, and configurations on any device ranging from printers, mobile computers, PDA’s, payment devices, kiosks ticketing, digital vending equipment and much more. Our highly qualified technical architects are uniquely trained and certified to handle all queries from battery replacement to intricate device deployment projects.
Our Professional, Qualified and Convenient 3rd party service and repair solutions are already the preferred choice for some of South Africa’s Biggest Brands.
Roan Active repairs and services most major brands
Our support services ensure a swift turnaround so you can get your devices back online promptly.
In particular, our CRC option provides the conveniences of a single price to repair a device that helps you avoid the time-consuming hassles of the estimation and approval processes associated with the traditional time-and-material repair.
Roan CRC Writeup
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