Roan Active Care brings comprehensive, industry-focused and business-aligned service solutions to help accelerate the achievement of desired business outcomes. We ensure you stay on track to reach new levels of productivity and efficiency to drive a competitive advantage for your business.

Roan_Active_Care_Badges-BRONZE.png
Roan_Active_Care_Badges-COPPER.png
Roan_Active_Care_Badges-SILVER.png
Roan_Active_Care_Badges-GOLD.png
Roan_Active_Care_Badges-TITANIUM.png
Roan_Active_Care_Badges-TUNGSTEN.png
Roan_Active_Care_Badges-PLATINUM.png
Roan Active Care Nickel

Roan Active Care Packages are written in plain english & have no hidden surprises...

 

Roan Active Care Nickel

Roan Systems is the leader in Printer & Mobility Service Solutions Nationwide 

Wherever you are in your companies journey, Roan Active Care brings comprehensive, industry-focused and business-aligned service solutions to help accelerate the achievement of desired business outcomes. We ensure you stay on track to reach new levels of productivity and efficiency to drive a competitive advantage for your business.

Printer & Scanner Repairs

Non Contract Repairs

Printer Repairs

Third Party Services

Barcode Scanner Repairs

Roan Active Care Copper

Run your company with full confidence when signing up for our Roan Active Care Copper Package where you receive Preventative Maintenance that fits your companies needs. From 1 to 12 appointments can be scheduled so you can be sure that you will never be left with broken or dirty equipment.

Label Printer Repairs
 

24 hour Helpdesk Support

Barcode Printer Repairs

National & International Service

Barcode Printer Repairs

Complete Comprehensive Reporting

Barcode Printer Servicing

Roan Active Care Bronze

When all you need is the assistance of a Qualified Professional Technician then this Package is for you. Includes Call out Fees, Labour and Travel. Available nationwide with an 8 hour response time there is no competitor that can complete with this great solution.

Label Printer Servicing
 

Helpdesk Support

Line Printer Servicing

National & International Service

Honeywell Scanner Repairs

8 hour response times guaranteed

Zebra Scanner Repairs

Roan Active Care Silver

You only require a company that can assist you in procuring the correct part for your printing & mobility fleet when needed. Full Helpdesk support with qualified service representatives to assure your order gets handled quickly and efficiently.

Dot Matrix Printer Repairs

Helpdesk Support

Printer Tecnical Services

Qualified & Professional Service

Themal Printer Repairs

Genuine Parts are used ensuring ultimate quality

Label Printer Services

Roan Active Care Gold

For the ultimate peace of mind, our Gold Package is always an excellent choice when it comes to ultimate cover. We cover manufacturing defects and normal wear & tear. With a 7 day turnaround time on repairs inhouse.

Barcode Printer Maintenance
 
 

Manufacturer Certified Repair Centres

Bacode Scanner Maintenance

National & International Service

Barcode Scanner Maintenance

Includes Break-Fixing

Printer Fleet Maintenance

Roan Active Care Titanium

When there is no time for downtime our Titanium Package gives you the luxury of onsite warranty repairs. We will come to you and either fix or collect your equipment with a 2 working day turnaround on repairs.

Home Printer Repairs
 

Service Reporting Included

Ticket Printer Repairs

Software & Firmware updates included

Ticket Printer Services

Qualified Technician will support

Ticket Printer Maintenance
 

Roan Active Care Tungsten

Our Tungsten Package is a complete solution for larger companies that need realtime support.

This package includes all call out, labour, travel & spares. With a 4 hour response time onsite from ticket logged. Includes 3 preventative maintenance services per month.

Roan_Active_Care_Badges-TUNGSTEN.png

Helpdesk Support

Label Printer Technicians

National & International Service

Barcode Printer Technicians

Includes Firmware Reloading when requested

Barcode Scanner Technicians

Roan Active Care Platinum

Our Platinum Package includes all the amazing benefits of the Tungsten Package with some extra features like; 24 hour support and our revolutionary Roan Active Care Device Management System

Direct Thermal Technicians
 

Track your Devices

Direct Thermal Printer Repairs

Block your devices

Thermal Printer Repairs

Control your devices from anywhere

Barcode Printer Call outs