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Roan Active Fully Understand what is critical to keep our client's Printing & Mobility equipment running constantly to avoid downtime, revenue loss and customer dissatisfaction. 

Roan Systems is the leader in Printer & Mobility Service Solutions Nationwide 

Wherever you are in your companies journey, Roan Active Care brings comprehensive, industry-focused and business-aligned service solutions to help accelerate the achievement of desired business outcomes. We ensure you stay on track to reach new levels of productivity and efficiency to drive a competitive advantage for your business.

Experienced Technicians Reduce Downtime

Technician Located

Nationwide

No Time Related Additional Costs

Certified Professional Technicians

Roan Active Care Agreements are written in plain English & have no hidden surprises

What are the benefits of using a Roan Active Care Plan?

Choosing The Right Service Product For Your Company...

See Our Different Options

1 to 12 Preventative maintenance services

(the client can decide how many)

National and international servicing

Evaluation & feedback on fleet

Strip down and cleaning of all units

Call out, labour and travel included

Certified technicians

8-hour response time

Guaranteed repairs

Reduced downtime

Comprehensive parts cover

Next business day delivery

Helpdesk support

Technical training and assistance

Report on fleet quarterly

Cover on manufacturing defects

7-day turnaround on repairs (Inhouse)

Cover on normal wear and tear

Break-fix

Helpdesk support

Onsite collection and return

2 working days turnaround on the repair

Service Reporting

Minimal downtime

General software/firmware updates